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General Questions:

Centry Covers Bellows and Way Covers Screens
GENERAL

I need covers. I don't know where to begin. Who do I call and what information do I need?
Centryco's 800 number (257-9537) will connect you to the people you need to speak with:
  • Choose TECHNICAL first to discuss and evaluate your application
  • Choose SALES for stock pricing, deliveries, customer service, or to place on order
  • …or if you require someone to visit your operation, ask SALES who the Centryco representative is in your area to schedule an appointment.

How do I set up an account for my company?
Centryco's credit application is a simple, one-page form available by clicking on the link below. Applications can be faxed directly to our credit department (609-386-6739) and appropriate terms assigned within 24 hours after the form is completed, signed, and returned.

Is there a minimum order required?
Only non-stock orders are subject to minimum pricing. Stock covers do not carry minimums for customers with established accounts in good standing or new customers using either a credit card or C.O.D.

What forms of payment are accepted?
NET30 terms with approved application, C.O.D., wire transfers, credit cards (Master Card, Visa, American Express, and Discover), and (of course) cash.

How fast can I obtain a quotation?
Turnaround for quotations are generally around 24 hours. Many are returned on the same day. More extensive requirements may take a little longer.

To set up your company as a vendor, I need certain information. Who would I call?
Contact our financial group at 800-257-9537 (Choose Option# 3).

Do you have a quality control manual?
Yes. Manuals are available upon request through our Quality Control Department.

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CENTRY COVERS

What are pilots and retainers?
Pilots and Retainers are fabricated metal flanges used to add stability and keep your Centry Cover in place. The large end of the cover (O.D.) is supported by inserting that end into the Retainer while the small end of the cover (I.D.) slips over the Pilot.

Do I need pilots and/or retainers when I order a Centry cover? What is the proper method to secure them in place?
In some applications, the spring force of the cover will keep it in place. In this case, pilots and retainers are not required. When pilots /retainers are required you may secure them by catching either side of the flange with a screw head or if the flange is wide enough, drill a screw through the flange. Screws should never be secured inside the retainer where they will interfere with the operation of the cover.

How much clearance do I need for the I.D and pilot and O.D. and retainer?
4 - 6 mm is the recommended clearance

What is the thickness of the material used for pilots and retainers?
Typically, 0.032" material is used. There is a part of the pilot where two pieces of material overlap, which would measure approximately 0.064" at that point.

What is the difference between 'Over End' and 'Open Wound' covers? What should I know about their installation?
'Over End' covers are made for applications where the user has access to slip the cover OVER the rod / shaft / screw (standard application) . 'Open Wound' covers are available to wrap around the rod / shaft / screw in place without machine disassembly. This option is available for machines that are difficult and /or time consuming to disassemble.

What materials are best for my application?
Our standard Blue Carbon Steel is used for a majority of Centry Cover applications. Stainless Steel is available for applications where pitting or rusting may be a problem. Stainless Steel is also recommended for Laser applications. Other specialty materials are also available.

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BELLOWS / WAY COVERS

How do I request a quotation? What information do you need from me?
Choose the most convenient way for yourself:

  • Each product has a application guide that you can complete and return by fax
  • Submit either a formal or hand sketch drawing of your application (or cover)
  • Call and discuss your application with one of our tech support personnel. If you'd like us to contact you, please visit our Order/RFQ Page.

When can I specify a zippered bellows when requesting a quote?
Typically, Zippers can be quoted for total enclosure bellows that are sewn. Zippers are not recommended when protecting a screw.

What type of product(s) would you recommend for my waterjet application?
Several water resistant construction methods are available and determined individually by application.

How do I find the best cover for my needs?
Centryco combines several construction methods and materials to offer covers for various applications including machine tool equipment, robotics, linear motion equipment, measuring equipment, water-jet /laser cutting, and medical lift tables to name a few.

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SCREENS

Is there any limitation to the width or length of a screen I would like quoted?
Centryco will evaluate any request and determine the proper cover for your application. Widths up to 30 inches are ideal for Perma-Pleated construction. Widths over 30" will be of a sewn construction and supports generally will be added for stability.

Are there any stock sizes available?
Stock sizes are available in combinations of 12" or 24" widths, 4' or 8' lengths, and 3 different heights up to 1" maximum.

What are the recommended clearances for guide channels?
Ideally, 3 to 4mm (approx. 1/8") in both width and height should be allowed for cover clearance.

What are some of the common uses for screens?
Screens are used as a deterrent for safety purposes, aesthetically to hide machine components, and protection for and from machine parts.

300 West Broad Street • Burlington,NJ 08016
Toll Free 800 257-9537 • World Wide 609 386-6448 • Fax 609 386-6739
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